Refund policy

Return & Refund Policy:


At [MorningBounce], we want you to love what you buy from us. If there is an issue with your order, please read our return and refund policy below.

 

Returns:

We accept returns only if the product is damaged, defective, or incorrect.

To be eligible for a return:

You must contact us within 24 hours of delivery. Clear photos or a video of the product and packaging are required

The product must be unused and in original packaging

We do not accept returns for:

Change of mind, Color or design variation (as products may look slightly different due to lighting or screen settings) Customized or made-to-order items, Minor size or texture differences common in handcrafted décor products.

Refunds:

Once we receive and inspect the returned product:

Approved refunds will be processed within 3 - 5 working days.

Refunds will be made to the original payment method.

If a replacement is available, we may offer a replacement instead of a refund.

Return Process:

Contact us within 24 hours of delivery

Share your order number and photos/videos.

We will guide you through the return process.

Please do not send any product back without confirmation from our team.

Damaged in Transit:

If your package arrives damaged:

Do not accept the delivery, or

Contact us immediately with proof

We will resolve the issue as quickly as possible.


Cancellations:

We understand plans can change. Please read our cancellation policy carefully before placing an order.

Order Cancellation:

Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier.

Once the order has been shipped, it cannot be cancelled.

How to Cancel:

To request a cancellation, please contact us immediately with your order number via:

Email: [Your Email]

WhatsApp - Your Contact Number

 

Refund for Cancelled Orders:

If the order is cancelled successfully, the refund will be processed to the original payment method.

Refunds are typically completed within 3–5 business days.

Non-Cancellable Orders:

Customized, made-to-order, or sale items (if applicable) cannot be cancelled once confirmed.

For any cancellation-related queries, feel free to reach us out to our support team.

Contact Us:

For Cancellation, return or refund queries, contact us at:

📧 [Email - Support@Morningbounce.com]

📞 [WhatsApp - 8368554308]