Refund policy
Return & Refund Policy:
At [MorningBounce], we want you to love what you buy from us. If there is an issue with your order, please read our return and refund policy below.
Returns:
We accept returns only if the product is damaged, defective, or incorrect.
To be eligible for a return:
You must contact us within 24 hours of delivery. Clear photos or a video of the product and packaging are required
The product must be unused and in original packaging
We do not accept returns for:
Change of mind, Color or design variation (as products may look slightly different due to lighting or screen settings) Customized or made-to-order items, Minor size or texture differences common in handcrafted décor products.
Refunds:
Once we receive and inspect the returned product:
Approved refunds will be processed within 3 - 5 working days.
Refunds will be made to the original payment method.
If a replacement is available, we may offer a replacement instead of a refund.
Return Process:
Contact us within 24 hours of delivery
Share your order number and photos/videos.
We will guide you through the return process.
Please do not send any product back without confirmation from our team.
Damaged in Transit:
If your package arrives damaged:
Do not accept the delivery, or
Contact us immediately with proof
We will resolve the issue as quickly as possible.
Cancellations:
We understand plans can change. Please read our cancellation policy carefully before placing an order.
Order Cancellation:
Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier.
Once the order has been shipped, it cannot be cancelled.
How to Cancel:
To request a cancellation, please contact us immediately with your order number via:
Email: [Your Email]
WhatsApp - Your Contact Number
Refund for Cancelled Orders:
If the order is cancelled successfully, the refund will be processed to the original payment method.
Refunds are typically completed within 3–5 business days.
Non-Cancellable Orders:
Customized, made-to-order, or sale items (if applicable) cannot be cancelled once confirmed.
For any cancellation-related queries, feel free to reach us out to our support team.
Contact Us:
For Cancellation, return or refund queries, contact us at:
📧 [Email - Support@Morningbounce.com]
📞 [WhatsApp - 8368554308]